Offers a Strategic View. A personal assistant is someone who helps an employer manage various details of his or her business or personal life. Motivation. Read more on communication tools for assistants. There is a lot of pressure in the role as we operate at the highest level of business. Today I thought I would have a look at the 10 qualities that make a truly great Assistant. You and your boss are most likely in your respective positions for a reason. A good leader has a futuristic vision and knows how to turn his ideas into real-world success stories. The Qualities of a Nurse Manager. A good office manager must also have a level of understanding in order to succeed in this position. Be very productive/results-orientated. As I found my way further into the field of stage managing, I practised generosity as a way to emulate her. According to “Gallup Business Journal,” disengaged employees “cost the American economy up to $350 billion per year in lost productivity.” Be observant of your co-workers' words, body language, engagement and work. Here are some of the benefits of humour at work. Have a clear vision/strategy for the team. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. The ability to understand … Although not all of us are blessed with unwavering self-confidence, there are areas within the role that every assistant should feel comfortable with and have confidence in their own abilities. She was generous with her time, generous with her laugh, generous with her patience. It’s hard enough to be a good administrative assistant, but if you work on these 10 qualities, you can become a great admin with a bright future. What do I mean by being more accountable and why is it important for assistants? Being a good manager is not an inherent skill set. 11 Qualities All Great Managers Possess Published on May 20, 2014 May 20, 2014 • 1,377 Likes • 137 Comments The Trick to Being a Great Assistant Manager, Hemera Technologies/AbleStock.com/Getty Images, Gallup Business Journal: The High Cost of Disengaged Employees. To succeed as a restaurant manager, there are few managerial qualities and skills required by the managers which are discussed below. Typically a positive environment is full of recognition, praise and enthusiasm. By Chuck Leddy. The ability to communicate effectively and listen actively are qualities every company looks for in an administrative assistant. For me, being... 2. Good stage managers are hard to find, but those students are out there. You need to be able to make decisions in confidence, and show others that you are capable of making good decisions. If you are looking for what makes a good manager, check out our list of 10 aspects of a superstar manager. Gauge whether a person will be able to handle complaints and stressful situations with grace. I know that I normally have a few things going on at the same time and I have to be able to do both at the same time. Pay attention to your surroundings. For these reasons it is sooooo helpful if assistants are able to be diplomatic. Be cognizant of their time and abilities, be able to listen and communicate with them, and be a resource of knowledge and guidance. They are. SHRM found that employers care more about soft skills such as active listening, communication, and flexibility than they do technical abilities. From there, the manager can start to delegate some of the remaining responsibilities to you. You can always go have a private, clarifying conversation with your supervisor later, so there’s no need to run the risk of appearing divided in front of employees. Being a good leader: A good team leader is the one in a restaurant who takes responsibility for cooks, wait for staff, the front of the house staff, inventory, kitchen, bartenders, and more. Develop your resilience with this post. We look at our packed to do list and we have to make a decision which tasks to tackle first when all of the work is a priority with imminent deadlines. This quality is in everything an Assistant does. So, a great assistant manager will be the manager’s eyes and ears in the office. A great assistant manager and manger team can result in a positive workplace environment and increased company revenues. Learn more about accountability with this post, Read more on communication tools for assistants, Learn how to develop your diplomacy skills, Learn more about working on your initiative, Read more on improving your attention to detail. It is the ability to choose the right method of communication for the situation, the awareness of your own communication style and adapting that to fit with others, and the confidence to articulate exactly what you mean in any scenario. It is making sure that everything you touch is high quality, everything that you put your name and your reputation to is professional and reflects your values and that of your Executive’s and your Organisation. Finding someone who possesses all of the qualities of a good manager is even more difficult. For me, being accountable means taking control of your own success, managing your workload, your career and your relationship with your Executive and your colleagues. Look for someone who has great customer service skills. UPDATE: Content updated October 8, 2020 Dan Ros e is a content creator at SkillPath and has been blessed to work with some of the best administrative assistants around. Neely also holds several state and federal financial licenses in life insurance and investments (Series 6 and 63). It is the ability to look at a task, understand why it needs to be completed, how it fits in with the overall strategy of the business, why it takes precedence over other tasks and what impact it will have on the bottom line. Having low self-esteem or confidence issues can be a real challenge in life, particularly in the office and particularly for assistants. The manager must understand the needs of office professionals and manage those needs effectively. Make sure they are personable, have good social skills, and enjoy working with others. Yay us! Build your confidence with this post. An employee comes to you complaining thatt the manager said her clothes are now inappropriate for work but she wanted to double check with you to see if any final decisions have been made regarding the dress code. A manager should have certain traits such as: The first task is to lead your subordinates. Calmness: As the manager, you can’t afford to break down when the pressure is on. One of the qualities of a great manager is knowing how to convey the mission to others, and proposing a clear way of thinking that can orient everybody’s work. Learn More About CCU's Online MBA. The qualities of what makes a good manager vary greatly depending on the organization, its strategy, the manager’s specific objectives, and even the team they will be managing. We have to rely on our self confidence to bounce back from worst case scenarios and more often than not we will be asked to help when colleagues want to limit damages (or should I say we are asked to clear up the whole sorry mess!) All the issues that come up at work will be hindered without trusting, open and frequent communication. Because managers and employees at times do not see eye to eye on issues, an assistant manager should be able to help both sides see the reasoning for the opposing viewpoint. It's hard to pinpoint the characteristics of great managers — the personal and professional qualities that make them so effective at driving organizational success. Empower the team and do not micromanage. An assistant manager must have good people skills because he acts as a liaison between the manager and lower-level employees. Good managers should be able to lead the employees they manage. Read more on improving your attention to detail. Promotes teamwork. How does one go about becoming a standout NYC Personal Assistant? It can lead to feeling unchallenged, unappreciated and more importantly managed ineffectively by your Executive. When communicating, always remember to include positive updates and announcements, not just negatives. Soft skills enable us to build relationships, relate to people, and encourage others to succeed. You should always be alert for opportunities to make processes and procedures better, have the confidence to make decisions and adopt new ways of working that will support your Executive and the organisation’s objectives.
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